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All FAQs
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Live Courses (Workshop, Mini-MBA)
When will I get my badge for a live workshop or Mini-MBA?
Is there homework for Mini-MBA programs?
What are Mini-MBA programs?
Are workshop activity packets for our own personal use or do we need to submit it?
Are the live classes recorded and when will the recording be posted?
How can I connect with members in my cohort?
Can my project be included in the past project examples?
I live in a different time zone, can I still take a live course?
How long do I retain access to the course content?
Do I have to attend all live sessions in real-time?
Will my projects remain confidential?
Will I receive a confirmation after I turn in my project?
How can I unenroll from a live course?
I missed a course sign-up. When is the next cohort?
Why Should I Take a Live Course If I Have Access to the Content On-Demand?
How to share my badge or download a course certificate?
On-Demand
I completed an on-demand course, when will I get the Badge?
A video won't load, how can I access it?
I've watched all of the on demand videos, but some still say "In Progress". How do I change the video status to "Completed"?
How can I edit the Activity Packet?
Is there a way to download the videos, so I can view them without internet?
When will a course become available On-Demand?
Do you offer subtitles or translations in other languages?
Individual Course Purchase
I purchased a course before 2022, where can I find it?
Do I keep the access to all the courses i've taken?
Can I purchase a single workshop or sprint?
Webinar/Marketing Events
I have a question for an AMA event. Where can I submit my question?
Where can I find the recording for a free event I attended?
How can I enroll in free Section events?
Are webinars/marketing events recorded?
Billing / Payments
Does Section offer discounts?
Can I change my membership plan?
Does the membership automatically renew?
Can I get my Section membership reimbursed by my company?
How can I get a formal invoice on letterhead to expense my purchase?
How can I update my credit card and/or billing information on file?
Can I purchase a Section membership as a gift?
Can I pay by invoice?
Does Section offer payment plans?
How can I cancel my membership?
Technical Issues
I don't have access to the slack workspace, what should I do?
I'm having issues syncing my calendar with AddEvent.
I'm not receiving the account verification code when I reset my password.
I see a blank screen when logging in.
I can't log into my account, what should I do?
I cannot open any Google Suite links (e.g. Google Docs, Google Slides). Can you send me the links in a different platform?
Enterprise
I want to sign up my team with Section! What benefits can you offer us?
I'd like to collaborate with Section! How can I get in touch?
Membership
How do I join a membership?
Is the New Member Orientation mandatory to attend?
How can I change my profile information?
How can I change the email address associated with my Section account?
What networking opportunities are available through Section?
How do I filter through the member directory?
Is there a job board for members?
Can I Get CPE Credits For Section Courses?
Where can I apply for a scholarship?
What membership plans do you offer?
Can I try out a Section course for free?
Is there a Section app?
What is the Resource Library?
ProfAI
Does ProfAI connect to my existing Section account?
If I used a separate email to sign up for ProfAI, how do I connect it with my Section account?
Is ProfAI included in my Section membership?
What can ProfAI do?
Can I exit out of ProfAI and have it save my progress?
When will I receive my badge for completing ProfAI?