Live Course (Workshop, Sprint, Mini-MBA)

• What are Mini-MBA programs?
• Why Should I Take a Live Course If I Have Access to the Content On-Demand?
• Can I Take 2 Sprints at the Same Time?
• When can I access the Sprint course content?
• I missed a course sign-up. When is the next cohort?
• How can I unenroll from a live course?
• When does the enrollment period end for a Sprint?
• Where can I find the course syllabi?
• When will I get my badge for a workshop, sprint, or Mini-MBA?
• How to share my badge or download a course certificate?
• I wasn't able to finish the Sprint, can I still turn my project in to get a badge?
• I live in a different time zone, can I still take a live course?
• Do I have to attend all live sessions in real-time?
• Is there homework for a Sprint or Mini-MBA?
• How long do I retain access to the course content?
• What's the time commitment for a Sprint? I work full-time; do I have time to take this Sprint?
• What is the format of a Sprint?
• Will I receive a confirmation after I turn in my project?
• How do I choose which company to use in my final roject?
• Can my project be included in the past project examples?
• Will my projects remain confidential?
• How can I ask questions for a Sprint live lecture?
• How can I connect with members in my cohort?
• Are the live classes recorded and when will the recording be posted?
• Are the project materials for our own personal use or do we need to submit our answers?

• I don't have access to the slack workspace, what should I do?
• How can I reschedule my 1:1 session with my TA?
• I'm having issues syncing my calendar with AddEvent.

On-Demand

• Do you offer subtitles or translations in other languages?
• Is there a way to download the videos, so I can view them without internet?
• How can I edit the course Project Materials?
• I've watched all of the videos, but some still say "In Progress". How do I change the video status to "Completed"?
• A video won't load, how can I access it?
• When will a course become available On-Demand?
• I completed an on-demand course, when will I get the Badge?

Individual Course Purchase

• Do I keep the access to all the courses i've taken?
• I purchased a course before 2022, where can I find it?
• Can I purchase a single workshop or sprint?

Webinar/Marketing Events

• Where can I find the recording for a free event I attended?
• I have a question for an AMA event. Where can I submit my question?
• How can I enroll in free Section events?
• Are webinars/marketing events recorded?

Billing / Payments

• Can I change my membership plan?
• Does the membership automatically renew?
• Can I get my Section membership reimbursed by my company?
• How can I get a formal invoice on letterhead to expense my purchase?
• How can I update my credit card and/or billing information on file?
• Can I purchase a Section membership as a gift?
• I'd like to refer my network to Section. Is there a referral link I can use?
• Does Section offer discounts?
• Can I pay by invoice?
• Does Section offer payment plans?
• How can I cancel my membership?

Technical Issues

• I see a blank screen when logging in.
• I'm not receiving the account verification code when I reset my password.
• I can't log into my account, what should I do?
• I cannot open any Google Suite links (e.g. Google Docs, Google Slides). Can you send me the links in a different platform?

Enterprise

• I'd like to collaborate with Section! How can I get in touch?
• I want to sign up my team with Section! What benefits can you offer us?

Membership

• How do I join a membership?
• Is the New Member Orientation mandatory to attend?
• How can I change my profile information?
• How can I change the email address associated with my Section account?
• What networking opportunities are available through Section?
• How do I filter through the member directory?
• Is there a job board for members?
• Can I Get CPE Credits For Section Courses?
• Where can I apply for a scholarship?
• What membership plans do you offer?
• Can I try out a Section course for free?
• Is there a Section app?
• What is the Resource Library?