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Knowledge base
In-Course Help
Are the Live Classes Recorded and When Will the Recording Be Posted In the Sprint Center?
Are the Workbook Questions For Our Own Personal Use or Should We Submit Our Answers?
Can We Ask Questions During a Live Class?
How Can I Connect With Other Sprinters/Members?
Will My Projects Remain Confidential?
Can My Project Be Included In the Past Project Examples?
I Need to Reschedule My Appointment With My TA. What Should I Do?
How Do I Choose Which Company To Use In My Final Project?
Will I Receive an Email Confirmation When I Turn In My Project?
I Submitted the Project For an On-Demand Course, When Do I Get the Badge?
Who Do I Ask If I Have Questions About the Content/Project For An On-Demand Course?
A Video Won't Load, How Can I Access It?
I Can't Log into My Account, What Should I Do?
I've Watched All of the Videos, However, Some of the Videos Still Say "In Progress". How Do I Change the Video Status to "Completed"?
Is There a Way To Download the Module Recordings, So I Can View Without Internet?
I Cannot Open Any Google Suite Links (e.g. Google Docs, Google Slides). Can You Send Me the Links In a Different Platform?
I Can't Access the Slack Workspace, What Should I Do?
How Can I Edit a Course Workbook?
I'm Having Issues Syncing My Calendar With AddEvent!
Course Overview
Do I have to Attend All of the Sprint's Live Sessions in Real-Time?
I Live in a Totally Different Time Zone! Can I Take a Live Course?
What Is the Format of a Sprint?
What’s the Sprint Time Commitment? I Work Full-Time; Do I Have Time to Take This Sprint?
Is There Homework For a Sprint?
How Long Do I Keep Access to the Course Materials?
How to Share My Badge or Download a Course Certificate
I Wasn't Able to Finish the Sprint, Can I Still Turn My Project In to Get a Badge?
When Will the Badge Be Provided?
Will I Receive a Badge Upon Completion?
Course Syllabi
Where Can I Find Course Syllabi?
Enroll at Section
I See a Blank Screen When Logging In. Help!
When Can I Access Live Course Content?
How Can I Unenroll From a Live Course?
I'm Not Receiving the Account Verification Code to Reset My Password
Can I Take 2 Sprints at the Same Time?
Enrollment For a Course Has Closed. Can You Make an Exception and Help Me Enroll?
When Will a Course Become Available On-Demand?
I Missed a Live Course Sign-Up. When's the Next Cohort?
When Does Enrollment End For a Live Course?
Payments / Billing
I'd Like to Refer My Network to Section. Is There a Referral Link I Can Use?
How Can I Update My Credit Card and/or Billing Information On File?
Does Section Offer Payment Plans?
Does Section Offer Discounts?
Can I Just Purchase One Sprint?
How Can I Get a Formal Invoice On Letterhead to Expense My Purchase?
Can I Get My Section Membership Reimbursed By My Company?
Can I Pay by Invoice?
Can I Purchase a Section Membership as a Gift?
Scholarships
Where Can I Apply For a Scholarship?
Team Sprints
Membership
How Do I Join the Membership?
Will Membership Events Be Recorded?
Is the New Member Orientation Mandatory To Attend?
How Can I Change My Profile Information in the Member Center?
How Can I Change the Email Address Associated With My Membership?
Does the Membership Automatically Renew?
What Networking Opportunities Are Available Through Section?
How Do I Search the Member Directory By Company Name, Location, Etc?
Is There a Job Board For Members?
Can I Get CPE Credits If I Sign Up For a Membership and Take a Course?
Why Should I Take a Live Course If I Have Access to the Content On-Demand?